Terms & Conditions RON97 – Complete Platform Usage Guide

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and ron97 ("Platform", "We", or "ron97") regarding your use of the website and all services offered under the domain ron97.pro.

By accessing, registering, or using any part of the ron97 platform, you confirm that:

• You have read, understood, and agreed to be bound by these Terms;
• You are at least 18 years old and legally eligible to enter into a binding agreement;
• The use of online betting services is legal in the jurisdiction where you are located;
• The information you provide to ron97 is true, accurate, and complete at all times.

These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, which also form part of the overall agreement between you and ron97.

2 Account Eligibility

To be eligible to register and use ron97 services, you must meet all of the following eligibility criteria:

• Age Limit: You must be at least 18 years old. ron97 takes this age policy seriously and reserves the right to request age verification documents at any time.
• Legal Eligibility: Use of the ron97 platform is entirely the user's responsibility with regard to local legal compliance. You are responsible for ensuring that online betting activities are lawful in your location.
• One Account Per User: Each individual is permitted to hold only one active account on ron97. Registering multiple accounts under the same identity is strictly prohibited and may result in all associated accounts being suspended.
• Mental Capacity: You must be in a sound mental state when making betting decisions. ron97 is not liable for any losses resulting from decisions made while impaired.
• Not a ron97 Employee: ron97 employees, their immediate family members, and ron97 business partners are not permitted to use this platform for personal wagering.

Ron97 reserves the right to decline registration applications or close any account found not to meet the eligibility requirements above, without the need to provide any reason.

3 Registration & Account Management

During registration, you are required to provide complete and accurate personal information including your full name, date of birth, email address, and a valid mobile number. ron97 uses this information for identity verification (KYC), payment processing, and account-related communications.

Your responsibilities as an account holder include:

• Keeping your login credentials confidential, including your username and password;
• Ensuring no other party accesses your account without authorization;
• Notifying ron97 immediately if you suspect your account has been compromised or accessed without your consent;
• Updating your personal information whenever any changes occur;
• Do not share your account or allow others to log in to your account.

An identity verification (KYC) process may be required before your first withdrawal or when unusual account activity is detected. Documents typically required include a copy of a valid MyKad or passport. This is an industry-standard procedure designed to protect the security of your account and funds.

4 Deposits & Withdrawals

Ron97 supports a variety of payment methods popular among users in Malaysia. All financial transactions on our platform are protected with 256-bit SSL encryption to ensure the security of your funds at all times.

Deposit Policy:

• The minimum deposit is MYR 30 for all supported payment methods;
• Deposit funds are typically credited to your ron97 account within minutes of a successful transaction;
• All deposits must be made using a payment method registered in your own name — third-party deposits are not accepted;
• Ron97 reserves the right to reject or delay any deposit that raises suspicion of fraudulent activity or money laundering.

Withdrawal Policy:

• The minimum withdrawal amount is MYR 50 per request;
• Withdrawals via Touch 'n Go eWallet and DuitNow are typically completed within 1–3 hours on business days;
• Withdrawals via FPX bank transfer are typically processed within 1 business day;
• Your first withdrawal will go through a standard KYC review before being processed — this is a routine security procedure to protect your funds;
• Any bonus that has not met the wagering requirements cannot be withdrawn until those requirements are fully satisfied;
• Withdrawal funds will be returned to the original payment method used for the deposit.

Ron97 reserves the right to request additional documents to verify your identity and source of funds before processing any large withdrawal. This is a standard precautionary measure to ensure platform integrity and the security of all members.

5 Bonus & Promotions

Ron97 offers a variety of promotions and bonuses to members, including a welcome bonus, weekly cashback, reload bonuses, and exclusive VIP offers. All bonuses are subject to specific terms and conditions stated on their respective promotions pages on the ron97 website.

The general conditions applicable to all ron97 bonuses are as follows:

• Each bonus has its own wagering requirement that must be fulfilled before any bonus-related wins can be withdrawn;
• Bonuses may only be claimed once per promotion unless stated otherwise in the promotion terms;
• Ron97 reserves the right to cancel bonuses or bonus-related wins if a member is found to have abused the promotions system;
• Bonuses cannot be transferred between accounts and have no direct cash value until wagering requirements are met;
• Ron97 reserves the right to modify, suspend, or terminate any promotion without prior notice;
• In the event of any inconsistency between translated versions of the bonus terms, the English version shall be the definitive reference.

Members found opening multiple accounts to abuse promotions, or using any unauthorized method to meet wagering requirements, will have all related bonuses and wins forfeited and their accounts may be permanently suspended.

6 Game Rules

All games offered on the ron97 platform are operated in accordance with industry-standard rules. Each game category — including Slots, Live Casino, Sports Betting, and table games — has its own set of rules accessible through the respective game interface.

• Game results are final and cannot be disputed unless there is clear evidence of a verifiable technical failure;
• In the event of a technical disruption during gameplay, ron97 will attempt to restore the game to its state prior to the disruption. If restoration is not possible, the relevant bets will be refunded to the member;
• All games use an RNG (Random Number Generator) independently certified by an accredited body to ensure fairness in every game round;
• Ron97 is not liable for any losses arising from misunderstanding of game rules — members are responsible for understanding the rules before playing;
• Minimum and maximum betting limits are as displayed in each game and are subject to change without prior notice.

7 Prohibited Activities

The following activities are strictly prohibited on the ron97 platform and may result in permanent account suspension or closure, as well as legal action where applicable:

• Registering with false information or using another person's identity;
• Opening multiple accounts to abuse promotions or circumvent betting limits;
• Using automation software, bots, scripts, or other technical methods to exploit the ron97 system;
• Colluding with other members to manipulate game outcomes in multiplayer games;
• Any form of money laundering or use of illegally obtained funds through our platform;
• Exploiting technical errors or system bugs to gain unauthorized advantages;
• Selling, transferring, or trading your ron97 account to any other party;
• Distributing harmful, misleading, or unlawful information or content through our platform.

8 Account Suspension & Closure

Ron97 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violating any provision of these Terms and Conditions;
• Investigation or verification of fraudulent activity, money laundering, or other illegal activities;
• Failure to meet KYC requirements within the specified timeframe;
• Voluntary account closure requests from members themselves;
• Instructions from the relevant authorities or regulatory bodies.

Members who wish to voluntarily close their account may contact the ron97 support team via live chat or email. Before closure is processed, all valid account funds will be returned to the member via the original payment method, subject to resolution of any outstanding issues.

Funds obtained through activities that violate these Terms will not be returned and may be confiscated by ron97 once the investigation is complete and the violation is confirmed.

9 Liability Limit

To the extent permitted by applicable law, ron97 shall not be liable for:

• Any direct or indirect financial losses incurred as a result of using or being unable to use our platform;
• Loss of profits, data, or business opportunities resulting from service disruptions beyond our control;
• Any damages arising from accessing or using third-party content linked through our platform;
• Disruptions, delays, or failures caused by circumstances beyond ron97's reasonable control, including natural disasters, internet infrastructure outages, or actions by authorities.

Ron97 provides the platform on an "as-is" basis and will always strive to ensure the availability and reliability of our services. However, we do not provide an absolute guarantee that the platform will operate without interruption or technical errors at all times.

10 Intellectual Property

All content on the ron97 platform, including logos, trademarks, graphics, user interfaces, text, software, and overall design, is the exclusive property of ron97 or its respective licensors and is protected by applicable copyright and intellectual property laws.

• You may not copy, distribute, modify, or exploit any ron97 content for commercial purposes without written permission from ron97;
• Personal, non-commercial use of platform content is permitted subject to these Terms;
• Ron97 and all associated names, logos, and trademarks are the property of ron97 and may not be used without authorisation.

11 Privacy & Data Protection

Ron97 takes your privacy seriously. The collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of this overall agreement.

In summary, ron97 collects and processes your personal data for the following purposes:

• Identity verification and KYC compliance;
• Processing financial transactions securely;
• Account management and customer support;
• Fraud detection and prevention;
• Improving platform products and user experience;
• Compliance with legal and regulatory requirements.

Ron97 will not sell or disclose your personal information to third parties without your consent, except as stated in our Privacy Policy or as required by law. All your data is stored securely using industry-standard encryption.

12 Responsible Gaming

Ron97 is committed to responsible gaming practices. We provide a range of tools to help members manage their gaming habits in a healthier way:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check;
• Play Time Limit: Limit your session time to avoid excessive play;
• Self-Break: Take a temporary break from the platform by freezing your account for a set period;
• Self-Exclusion: Choose to permanently self-exclude from the platform if you feel that gaming is negatively affecting your life.

If you or someone you know is showing signs of problem gambling, please seek help immediately. Gaming should remain a healthy and enjoyable form of entertainment, not a burden that disrupts daily life.

13 Applicable Law

These Terms and Conditions are governed by the laws applicable to the operation of online betting platforms. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation between both parties.

If negotiations fail to reach a resolution within 30 days, the dispute may be submitted to binding arbitration under the applicable arbitration rules. The arbitration decision is final and binding on both parties.

Ron97 operates entirely online and does not represent, organise, or endorse any activity that contravenes local laws in any country or region of its users. It is the user's full responsibility to ensure compliance with their local laws.

14 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the ron97 support team is ready to assist you through the following channels:

• Live Chat: Available 24/7 directly on the ron97 website — the fastest way to get an immediate response;
• Email: [email protected] — for detailed inquiries requiring a written response;
• Telegram: Contact us via ron97's official Telegram channel for real-time assistance.

Our fluent Malaysian-speaking support team operates 24 hours a day, 7 days a week, all year round. No question is too small and no issue is too complex for us to help resolve.